FAQs

Frequently asked questions about Milli and more.

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Using

Should I rotate Milli when it is inside me or just leave it?

We recommend using Milli in a way that is most comfortable for you. Rotation is not necessary when using Milli. Insert Milli to a depth that feels right to you and increase size-by-size at your own pace.

What does gradual, adjustable sizing mean and why does it matter?

Gradual sizing refers to the incremental size adjustments that occur from the wand area of Milli, which increases and decreases in diameter size. This feature allows the user to single insert Milli and gradually achieve the desired size instead of re-inserting different sizes. The sizing, by use of plus and minus buttons, is millimeter-by-millimeter and controlled by the user.

Can I use Milli while I’m on my period?

Yes. You can use Milli at any time. We recommend washing with soap and water after each use and ensuring Milli is dry before storing.

Would it be beneficial to use Milli before intercourse?

Users have shared they have included their partner while using Milli. Milli can be used as preparation before intercourse with or without your partner as you see fit.

How long before intercourse should I use Milli?

Consider using Milli as part of foreplay or minutes before intercourse. Milli is to be used at your own pace when and where you feel most comfortable. Just relax, breathe, and see if collaboration with your partner enhances your experience.

Is Milli for foreplay or masturbation?

Milli can be a helpful part of foreplay. If Milli feels good for masturbation, we encourage you to take advantage of that pleasure.

Charging

How do I know Milli is charged or charging?

Milli will flash with “Ch” when low on charge. Place Milli in its case and ensure the charging cord is plugged into the wall. An orange light from the case will indicate Milli is charging. A full charge occurs once the case has a green light and Milli no longer displays “Ch”.

How long will Milli operate after a full charge?

Fully charged, Milli will operate for approximately 2 hours straight or for about one week using 15-minute daily sessions. We recommend charging Milli after each use. It should take approximately two hours to fully charge Milli.

Traveling

What are travel restrictions with Milli?

Milli is within TSA guidelines for a carry-on object. When traveling outside the USA, you may need to use an adaptor to charge Milli. Milli is designed to be used with outlets up to 240 volts.

Cleaning

How do I clean Milli?

Milli is covered with a water resistant silicone. Soap and water should be used on silicone. We recommend washing and drying Milli after each use. Also, Milli is not waterproof. Therefore, please do not submerge Milli under water.

Ordering

What should I expect after I have ordered a Milli?

Once Milli is ordered, Milli is typically shipped within 1-3 business days. A tracking number is emailed once Milli has shipped.

Returning

What is the return policy for Milli?

We want you to be fully satisfied with Milli. If you find within 30 days of purchase that you are not satisfied, you can return Milli for a full refund. Shipping is non-refundable.

Does Milli have a warranty?

Milli comes with a 1-year manufacturing warranty. If you discover a defect and notify us during the warranty period, your Milli is covered to the warranty terms. Additional warranty and quality guarantee terms can be found at: https://www.milliforher.com/warranty/.

Lubricants

Can I use lubricants with Milli?

If using lubricants, we recommend water-based lubricants. Milli uses a silicone polymer to its coating, which means you cannot use a silicone-based lubricant with Milli.

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